Resume

Work experience

Highmark Health – enGen                                                                Pittsburgh, PA 

Enterprise Technology Development Program Associate                  Jun 2024 – Present

• Project Management Track – Rotation 1 Project Management Office - Customer Service

• Provided administrative support to senior Project Managers, scheduled meetings using Outlook, took meeting minutes, and assisted on ad-hoc tasks as assigned.

• Developed daily reports regarding project status from project management tracking software.

• Updated weekly status reports tracking project health

• Maintained task logs using excel, powerpoint, onenote, and oracle

• Gained strong familiarity with project management methodologies from waterfall, agile, scrum.

City of Pittsburgh - Department of City Planning                          Pittsburgh, PA

Economic Opportunity Planning Intern                                              Jan 2023 – Aug 2023

• Researched economic development landscape in greater Pittsburgh area

• Developed comprehensive spreadsheet of economic development organizations

• Scheduled 20+ informational interviews with representatives from key economic development organizations in Pittsburgh and took notes during interviews

Neighborhood Planning Intern                                                            Jun 2022 – Aug 2022

• Researched and produced summaries of existing neighborhood master plans to help assist staff on programming delivery

• Shadowed meeting learning about planning and development processes in local government

Chatham University - Eden Hall K-12 Programs Office               Pittsburgh, PA

Sustainability Educator                                                                     Aug 2020 - Mar 2022

• Facilitated and hosted 25+ virtual field trips and events for K-12 students

• Lead development of Youth Advocacy group that held a candidates’ forum for local election candidates.

• Collaborated with peers on projects such as field trip development and virtual conference that had over 150 student attendees.

• Coordinated and facilitated 30+ meetings with community partners on ongoing projects and programming. Developed agendas, and minutes.

Allegheny County - Department of Human Services                   Pittsburgh, PA       

Youth Homelessness Demonstration Program Intern                       Jun 2021 – Aug 2021

• Researched various social services and social policy to assist staff on service delivery

• Communicated federal government policies from HUD and HHS to assist staff

• Research fair housing that informed a policy brief for potential local legislation

• Shadowed meetings learnt homeless system in county government and with community partners

City of Pittsburgh - Office of Councilman Lavelle                     Pittsburgh, PA                                           

Constituent Services Intern                                                                Apr 2019 - Jul 2019

• Monitored weekly ordinances pertaining to District Six and logged progress using excel spreadsheet

• Researched various public policy such as playstreets program, local housing tax credits, and impact of short-term rentals on affordability

• Served as first point of contact for constituents, answered and triaged phone calls and effectively 

Additional Work experience

Bruegger’s Bagels                                                                                       Pittsburgh, PA                                                        

Team Member                                                                                              

Jun 2021 – June 2024                                                                                                                  

• Processed credit card and cash payments through point-of-sale systems accurately 

• Delivered high quality customer service by preparing orders correctly and quickly

Awards

Pittsburgh Promise 2020 Executive Scholar of American Eagle Aug 2020  

Deans List